Frequently Asked Questions
Your 708pub Guide
Find answers to all your questions about 708pub — from creating an account and making deposits to understanding bonuses, playing games, and staying safe. We've compiled comprehensive answers to help Filipino players get the most out of their gaming experience.
Account & Registration
How do I create an account on 708pub?
Creating a 708pub account is quick and easy. Click the "Sign Up" button on the homepage, fill in your mobile number, email address, and create a secure password. You'll receive a verification code via SMS or email to confirm your account. Once verified, you can log in and start playing immediately. Remember, you must be 21 years or older to register.
What documents do I need for account verification?
For account verification (KYC), 708pub requires a valid government-issued ID such as a Philippine passport, driver's license, UMID, SSS ID, or voter's ID. You'll also need to provide proof of address like a utility bill or bank statement dated within the last 3 months. Upload clear photos or scans of these documents through your account settings. Verification typically takes 24-48 hours.
I forgot my password. How do I reset it?
To reset your 708pub password, click "Forgot Password" on the login page. Enter your registered mobile number or email address, and we'll send you a password reset link or verification code. Follow the instructions to create a new password. If you don't receive the reset link within 10 minutes, check your spam folder or contact our 24/7 support team via live chat.
Can I have multiple 708pub accounts?
No, 708pub strictly prohibits multiple accounts per person. Each player is allowed only one account, identified by unique mobile number, email address, and verified identity documents. Creating duplicate accounts violates our Terms and Conditions and may result in account suspension, forfeiture of bonuses, and withholding of winnings. If you have issues with your existing account, contact support instead of creating a new one.
How do I close my 708pub account permanently?
To permanently close your 708pub account, contact our customer support team via live chat, email, or Viber and request account closure. You'll need to verify your identity and withdraw any remaining balance before closure. If you're concerned about problem gambling, consider using our self-exclusion tool under Responsible Gaming settings, which locks your account for 3, 6, or 12 months without permanent deletion.
Deposits & Withdrawals
What is the minimum deposit amount on 708pub?
The minimum deposit on 708pub varies by payment method. For GCash and Maya, the minimum is PHP 100. For bank transfers via InstaPay or PesoNet, it's PHP 200. For over-the-counter deposits at 7-Eleven CLiQQ or other outlets, the minimum is PHP 300. There is no maximum deposit limit, but large transactions may require additional verification for security purposes.
How fast are GCash deposits credited to my account?
GCash deposits on 708pub are processed instantly in most cases. Once you complete the payment in your GCash app, your 708pub account balance is updated within 1-3 minutes. During peak hours or system maintenance, it may take up to 10 minutes. If your deposit doesn't appear after 15 minutes, screenshot your GCash transaction receipt and contact our support team immediately.
Does 708pub charge fees for deposits?
708pub does not charge any fees for deposits via GCash, Maya, GrabPay, or bank transfers. However, your payment provider (e.g., GCash, your bank) may apply their own transaction fees. For example, GCash typically charges a small convenience fee for online merchant payments. Over-the-counter deposits at 7-Eleven may have service charges applied by the outlet. Check with your payment provider for their specific fee structure.
What is the minimum withdrawal amount?
The minimum withdrawal on 708pub is PHP 200 for GCash and Maya, and PHP 500 for bank transfers. This ensures efficient processing and helps cover transaction costs. There is no maximum withdrawal limit per transaction, but daily withdrawal limits may apply depending on your account verification level. Fully verified accounts enjoy higher withdrawal limits and faster processing.
How long does it take to process withdrawals?
Withdrawal processing time at 708pub depends on the payment method. GCash and Maya withdrawals are typically processed within 15 minutes to 2 hours during business hours. Bank transfers via InstaPay are processed within 2-4 hours, while PesoNet transfers take 1-3 business days. First-time withdrawals may take longer (up to 24 hours) due to additional security verification. Withdrawals requested on weekends or holidays may experience delays.
Why is my withdrawal pending or delayed?
Withdrawal delays on 708pub can occur for several reasons: incomplete account verification, first-time withdrawal requiring additional security checks, active bonus wagering requirements not yet met, or high transaction volumes during peak times. If your withdrawal is pending for more than 24 hours, contact our support team with your transaction ID. We'll prioritize your request and provide an estimated completion time.
Can I withdraw to a different GCash account than I used for deposit?
For security and anti-money laundering compliance, 708pub requires that withdrawals be made to the same payment method and account used for deposits. If you deposited using GCash number 0917-XXX-XXXX, your withdrawal must go to that same GCash number. If you need to change your withdrawal method, contact support with proof of ownership for both accounts. Changes may require additional verification and a waiting period.
Games & Gameplay
What games are available on 708pub?
708pub offers a comprehensive game library including over 500 online slots from providers like JILI, Pragmatic Play, and PG Soft; live dealer casino games (baccarat, blackjack, roulette) hosted by real dealers; sports betting on NBA, PBA, football, and esports; sabong (online cockfighting); bingo and keno variants; crash games like Aviator; and specialty games like Mines and Color Game. All games are optimized for mobile play and support PHP currency.
Are the games on 708pub fair and random?
Yes, all games on 708pub use certified Random Number Generators (RNG) tested by independent auditors to ensure fair and unpredictable outcomes. Our slot games display their Return to Player (RTP) percentages, typically ranging from 95% to 97%. Live dealer games are streamed in real-time with physical cards and wheels, providing complete transparency. 708pub is licensed and regulated by PAGCOR, which requires strict fairness and security standards.
Can I play 708pub games on my mobile phone?
Absolutely! 708pub is fully optimized for mobile play on both Android and iOS devices. You can access all games, deposits, withdrawals, and account features through your mobile browser without downloading an app. Simply visit 708pub.cam on your smartphone or tablet, log in, and start playing. The mobile interface is responsive, fast-loading, and designed for touchscreen controls, making it perfect for gaming on the go.
What is RTP and how does it affect my chances of winning?
RTP (Return to Player) is the percentage of total bets that a slot game pays back to players over time. For example, a 96% RTP slot returns PHP 96 for every PHP 100 wagered on average across millions of spins. Higher RTP means better long-term player value. However, RTP is calculated over the long term; short-term results are random and can vary significantly. 708pub displays RTP for all slot games in the game info section.
Bonuses & Promotions
What is the 708pub welcome bonus for new players?
New 708pub players receive a generous welcome bonus package on their first deposit. The standard offer includes a 100% match bonus up to PHP 5,000, meaning if you deposit PHP 2,000, you'll receive an additional PHP 2,000 in bonus funds. Some promotional periods offer enhanced bonuses or free spins on selected slots. Check the Promotions page for current offers. Welcome bonuses are subject to wagering requirements before withdrawal.
What are wagering requirements and how do they work?
Wagering requirements specify how many times you must bet your bonus amount before you can withdraw winnings from it. For example, a PHP 1,000 bonus with 20x wagering requires PHP 20,000 in total bets before withdrawal. Not all games contribute equally: slots usually count 100%, while table games may count 10-20%. You can track your wagering progress in your account's Bonus section. Requirements must be met within the bonus validity period, typically 30 days.
Does 708pub have a loyalty or VIP program?
Yes, 708pub rewards regular players through our multi-tier VIP program. You earn loyalty points for every real-money bet you place, and these points advance you through Bronze, Silver, Gold, Platinum, and Diamond VIP levels. Higher tiers unlock exclusive benefits including faster withdrawals, dedicated account managers, birthday bonuses, cashback on losses, and invitations to special promotions. Check the VIP section in your account to see your current tier and benefits.
Can I claim multiple bonuses at the same time?
No, 708pub allows only one active bonus per account at a time. You must complete the wagering requirements of your current bonus before claiming another. If you deposit while a bonus is active, the new deposit may automatically opt into a new bonus if available. You can view your active bonuses and their remaining wagering requirements in your account's Bonus History section.
Safety & Responsible Gaming
Is 708pub legal and licensed in the Philippines?
Yes, 708pub operates legally under a PAGCOR (Philippine Amusement and Gaming Corporation) license, which authorizes us to offer online gambling services to Filipino players. PAGCOR is the government authority that regulates all legal gaming operations in the Philippines. Our license ensures we meet strict standards for player protection, fair gaming, responsible gambling practices, and secure financial transactions. You can verify our license status on the PAGCOR official website.
What is the minimum age to play on 708pub?
The minimum age to create an account and gamble on 708pub is 21 years old, as required by Philippine law and PAGCOR regulations. During registration and verification, you must provide a valid government-issued ID proving your age. Underage gambling is strictly prohibited and illegal. If we discover that a player is under 21, their account will be immediately suspended, deposits refunded, and winnings forfeited. Parents should monitor their children's internet access.
How can I set deposit limits on my account?
To set deposit limits on 708pub, log in to your account, go to Settings, and select Responsible Gaming. You can set daily, weekly, or monthly deposit limits according to your budget. Once set, you cannot increase these limits for 24 hours (cooling-off period), but you can decrease them or add stricter limits immediately. This tool helps you stay in control of your spending and gamble responsibly.
What is self-exclusion and how do I use it?
Self-exclusion is a tool for players who need a break from gambling or feel they've lost control. At 708pub, you can self-exclude for 3, 6, or 12 months, or permanently. During this period, your account is completely locked—you cannot log in, deposit, or play. The exclusion cannot be reversed once activated. To self-exclude, go to Responsible Gaming settings or contact support. For help with problem gambling, PAGCOR offers free counseling services.
How do I contact 708pub customer support?
708pub offers 24/7 customer support in Filipino and English through multiple channels. Use the live chat button on our website for instant assistance (average response time 3-5 minutes), send an email to [email protected] for detailed inquiries, or message us on Facebook Messenger or Viber. Our support team can help with deposits, withdrawals, bonuses, technical issues, and account verification. Phone support is not currently available.
We're Here to Help
24/7 Support Channels
Our customer support team is always available to answer your questions and help resolve any issues. Choose your preferred contact method and get assistance in minutes.
Live Chat
Instant support via our website live chat. Average response time: 3-5 minutes. Available 24/7 in Filipino and English.
Email Support
Send detailed inquiries to [email protected]. We respond within 4-6 hours on weekdays, 8-12 hours on weekends.
Facebook Messenger
Message us directly on Facebook Messenger for quick support. Available 24/7 with typical response time under 10 minutes.
Viber Support
Contact us via Viber for convenient mobile support. Send text or voice messages. Available 24/7 for all Filipino players.
Still Have Questions? We're Here to Help
If you couldn't find the answer you were looking for, our 24/7 support team is ready to assist. Contact us via live chat, email, Messenger, or Viber and we'll get back to you within minutes. For account-specific issues, please have your player ID or transaction details ready.